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David leads the Engineering team in product strategy and implementation. As an experienced technical software engineering leader, he drives innovation at DipJar to transform, improve, and grow products and business.

Prior to joining DipJar, he spent 8 years building and leading engineering teams at ZipCar that were responsible for mobile applications, web, backend technology, and vehicle technology. David also has been responsible for delivering speech recognition projects for Nuance and worked as a technical consultant for various financial institutions regarding anti-money laundering. David holds a B.S in business administration from University of Vermont and is currently achieving an M.S. in computer science at Boston University.

Outside of his professional career, David loves staying up to date in learning new technologies and gadgets; recently, that included becoming semi-skilled at riding a OneWheel! Additionally, he also enjoys tabletop games, including Dominion, Tokaido, Planetarium, and Carcassonne.

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As the VP of Product Strategy at DipJar, Adam is responsible for defining DipJar’s product vision and ensuring our products engage donors in the experience of giving to ultimately increase customer success.

Adam brings a wealth of payments knowledge to the DipJar team as he has spent the past 10 years working in the Payments space, specifically with ISOs and Payment Facilitators.

When not at work, Adam enjoys spending time with his family – including his two dogs, riding motorcycles, and flying.

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Melissa is the VP of Marketing and Strategy at DipJar where she is responsible for building the company’s public outreach and brand relationships, including overseeing a growing social presence and sales partnership profile.

She has worked extensively with local nonprofit businesses in the Pittsburgh area, including Humane Animal Rescue, where she led marketing programs to promote animal adoption. Through her work, Melissa has gained extensive knowledge of the nonprofit sector, experience that enables her to understand DipJar customers and their needs.

Melissa is an avid animal lover with three cats of her own and a revolving door of fosters. Her passion for animals has driven her to spend her free time serving on the board for Biggies Bullies, a foster home based dog rescue in Pittsburgh, PA.

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Rick is the VP of Operations where – put simply – he is responsible for ensuring DipJar’s customers can accept donations. He works closely with the Product and Engineering teams to deliver the best possible experience for all DipJar customers.

After spending ten years in the finance – technology space, Rick appreciates that his position enables him to use his insider knowledge and experience to help nonprofits across the country be successful.

Outside of work, Rick loves to travel. As a self-proclaimed “foodie”, trying different local cuisines drives his passion for experiencing new cultures. A true Bostonian, Rick is a dedicated New England Patriots fan, but also enjoys watching and playing soccer when time allows.

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Jason is DipJar’s VP of Customer Support and Success, a role he appreciates because of his passion for helping nonprofits make positive change and achieve success. He believes that donating to nonprofits should be an easy process, especially in our technology-rich world.

Prior to joining DipJar, Jason lead Support for a medical device company. In this role, he worked with an interdisciplinary team of engineers where quality and excellence was demanded. He provided pre- and post-sale support to users across the globe, giving him advanced organizational, documentation, and communication skills.

As an avid golfer, he promises to never turn down an invitation to a charity golf tournament. When he’s not golfing, Jason volunteers with the Joslin Diabetes Research Foundation, a mission important to him as he has two close friends living with Type 1 Diabetes.

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Myles contributes to shaping the direction and overall growth strategy for DipJar as a member of the Sales team. Myles works to show potential customers the positive impact that DipJar can have on their fundraising efforts.

His enthusiasm for relationship-building allows him to create strong connections with customers and helps him to provide them support to transform their fundraising.

As a Boston native, Myles is a major sports fan – of all of Boston’s home teams. With a passion for snowboarding, the cold North Eastern winters don’t bother Myles much, but he does enjoy traveling outside of Massachusetts when he can.

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Coley is a trusted partner and resource on DipJar’s product functionality, fundraising best practices, and nonprofit industry trends. She helps maximize our customer’s fundraising results by spending her days working side by side with organizations using DipJar.

After earning her B.A. in sociology from the University of San Diego, Coley spent time working for numerous nonprofits. She gained knowledge and empathy for the nonprofit world during this time, which allows her to better understand the wants and needs of DipJar’s nonprofit customers.

Outside of work, Coley is a yoga teacher and loves to run the trails around beautiful Austin, Texas. She hails from Southern California and loves going back to visit her large Italian family – especially for family dinners with lots of homemade pasta.

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As a member of the Support team, Jake regularly communicates with customers, helping them overcome any challenges they encounter during their relationship with DipJar. He provides dedicated support to resolve technical challenges, answering any questions they have when using DipJar products and software to fundraise.

Prior to joining the DipJar team, Jake recently graduated from the University of New Hampshire. During his time at UNH, he served as a long-term assistant in the Computer Science Department and additionally interned at ZScaler as a marketing and business intern.

When he’s not helping customers, Jake loves exploring the great outdoors. His passion for exploring was nurtured during his time as a Boy Scout, and eventually resulted in achieving the highest rank – Eagle Scout. He earned this rank after completing a service project in which he created a system to map and mark Veteran gravesites.

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Nick is an experienced, customer centric professional who takes pride in assisting DipJar clients achieve their fundraising goals. He interacts with clients across the non-profit sector to enhance adoption, increase usage and provide educational resources with the aim of developing long-term, successful relationships. 

Before joining the Customer Success team at DipJar, Nick worked for a number of leading higher education institutions in client facing roles. His experience in higher education gives him an insight into fundraising best practices for large, enterprise scale non-profit organizations.

Outside of the office, Nick enjoys running, hiking and cycling and completes many races to raise money for charities close to his heart. He has also recently picked up a woodworking hobby that has taken over his entire garage.

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Aidan is a Growth Specialist here at DipJar with a strong desire to fulfill any requirements that companies have. Aidan’s goal here is to broaden the awareness of DipJar and its various products and elevate the standard when it comes to getting clients on board to obtaining the products.

With a passion for meeting new people and starting up conversation, Aidan is always keen to speak about our products and how others can benefit from them. His socially-oriented personality allows him to step up to any occasion and increase breadth with the customers.

Ever since he was a child, Aidan has had a knack for music – whether it be making his own from scratch or singing any known song word for word. His years of higher education saw him join numerous singing groups, leading him to conquer any presenting fear of putting himself out there for others to see or hear.

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Annie just joined the DipJar team as an Account Manager! Check back soon for her full bio.

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As a member of our Support team, Cindy works closely with DipJar customers to help answer their questions, provide helpful information and support for their fundraising initiatives, and troubleshoot if they encounter any challenges while using their DipJars and our software.

She joined DipJar with 19 years of prior financial, technical, and client relationship management experience in a global financial firm. Cindy was initially an IT client support analyst and worked her way up to Product, Project, and Program Management. She spent much of her time traveling to meet with clients to provide demonstrations of features and benefits, and to gather critical feedback to improve the firm’s offerings of new features, data, functionality, and improved usability. She is excited to bring her experience and passion of helping clients to DipJar!

Cindy loves to travel, and was lucky enough to visit Rome and some surrounding holy places, including the canonization of Cardinal Newman, just before COVID restricted traveling. Other notable travels were Tel Aviv and Jerusalem. A self-proclaimed foodie, Cindy enjoys dining out as well as cooking, a hobby she picked up at just five years old. Her favorite way to learn new recipes is to simply ask for it altering eating something delicious! She also enjoys reading, gardening, antiquing, and volunteering at her Church. 

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In his Support role at DipJar, Jake is passionate about working with our nonprofit customers, whose purposes and missions greatly align with his own self morals. He is here to provide above and beyond Support and help answer any questions you may have about our donation solutions. He strongly believes there is no such thing as a stupid question!

After graduating from university, he moved to West Pennsylvania seeking new opportunities for his professional career. Prior to joining the DipJar team, Jake has been working in the Payments industry for the past couple years helping both small and large businesses with fair and honest credit card acceptance. He managed the Support Department at a well established ISO based out of downtown Pittsburgh.

In his free time outside of work, Jake likes to spend time with his Family which includes his Dog, assist his Father and Brother with construction projects, stay active through Tennis, Basketball, and Kayaking, collect and listen to Music, watch Movies, play Video Games, and read.

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