About DipJar

We love the convenience of paying with plastic, but the lack of cash in our pockets means employees lose out on the tips that help supplement their hourly wages and charities miss out on donations.

That’s where DipJar comes in. Our mission is to allow consumers to demonstrate their generosity the same way that they make payments today — with credit and debit cards.

Questions? Contact us at info@dipjar.com


FREQUENTLY ASKED QUESTIONS

THE BASICS

IS USING DIPJAR AS EASY AS YOU SAY?

Absolutely! You dip your credit or debit card into the DipJar and pull it out. That’s it. You’ve given the fixed tip amount emblazoned on the front of the DipJar to the appreciative workers behind the counter or to a worthy charitable cause.

WHO IS DIPJAR FOR?

DipJar is for anyone who wants to easily collect electronic gratuities — e.g. countertop tips in coffee shops, contributions to barbers or buskers, and donations to charity.

WHAT’S WRONG WITH JUST LEAVING A CASH TIP?

Cash isn’t going away, but there’s a staggering move towards use of debit and credit cards for everyday purchases. As counter transactions switch to plastic, customers no longer have a way to leave a tip. We want to give everyone the opportunity to reward their favorite employees while still enjoying the ease of paying with plastic.

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TECHNOLOGY

HOW AM I CHARGED FOR THE TIPS I LEAVE?

DipJar tip amounts are preset — $1 for most locations — so you’ll always know how much you’re tipping when you dip your debit or credit card. All DipJar tips will appear on your bill as charges to DipJar Inc.

WILL CUSTOMER CREDIT CARD INFORMATION BE SECURE?

Yes. DipJars encrypt credit card information immediately upon card dip and transmit it via SSL connection to our servers. We operate under the highest standards of PCI-DSS credit card security compliance.

HOW DOES DIPJAR CONNECT? DO I NEED A WI-FI NETWORK OR WIRING?

DipJar uses 3G connectivity to communicate with our servers. Besides plugging the DipJar into a power outlet, no other wiring or physical set-up is necessary.

WHAT ABOUT OTHER WAYS OF PAYING, LIKE NFC OR A BARCODE ON MY CELL PHONE — CAN DIPJAR HANDLE THOSE?

We are excited about equipping DipJar to handle all forms of electronic payment. Right now our DipJars only accept credit and debit cards, but, as payment technologies advance, we’ll advance right along with them.

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FOR CUSTOMERS

HOW MUCH DOES DIPJAR COST?

Retailers pay a small leasing cost for DipJar. Then a small processing fee is deducted from the sum collected.

These payments support the DipJar system — 3G connectivity, counting and calculation of earnings, and disbursement of funds. Exact leasing and processing costs vary by customer type; contact us for a price quote!

WILL PEOPLE STOP LEAVING CASH TIPS ONCE DIPJARS ARE IN STORES?

Our pilot tests show that people who pay with cash tip with cash, while people who pay with plastic don’t tip at all. People want to be generous, but when they don’t have cash or coins on hand, they can’t be — we exist to close this gap.

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Any other questions?
Contact us at info@dipjar.com